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Info & Policies2018-04-26T16:09:06+00:00

Important Information

Shop Canadian!

We ship from our shop in Ontario directly to you for faster turnaround. We will handle all brokerage fees and returns. In stock items ship the same day. Items on order ship in 3 to 7 days!

Shopping with Ontario Corvette Corral is easy!

  1. Just call us! We will always take your order by telephone and help you determine the products you need: Phone: 519.928.5585
  2. You can email your order to us at ontcorvettecor@on.aibn.com
  3. As always, you can come to OUR SHOWROOM and browse our products and talk to an expert! We would love to see you.

Core Policy

All Cores are Charged upon Purchase.

A credit will be issued on all rebuildable cores returned within 30 days. Cores not received within 30 days WILL NOT be refunded. OCC reserves the right to determine if a core is rebuildable.

Correspondence

Please address all correspondence to:

ONTARIO CORVETTE CORRAL
362236 Concession Rd 8-9
Grand Valley, Ontario L9W 0Y3

Ordering

Orders are taken via phone, e-mail or in person. We accept payment by cash, VISA, MasterCard or Interact.

13% HST is applied to all sales.

Credit Card Orders

Credit cards are charged at the time of shipment except for special order materials. We accept VISA and MasterCard.

Damaged Merchandise

Damaged in transit is the responsibility of the carrier. Should a part or parts arrive in a damaged condition, have the driver sign a copy of the invoice or freight bill with damage noted. If damage is discovered after delivery contact the local office of the carrier immediately to file a claim. Failure to follow these procedures will negate our responsibility for part replacement.

Delivery

Most packages are shipped via Fed Ex ground service. Parts can be picked up at our shop. A complete address is required to assure delivery. If no one is available to receive shipment, notification will be left. Delivery is attempted 3 times before package will be returned. Items that require shipment by truck are sent freight collect.

Our Commitment to You

Workmanship and materials are guaranteed on all new, reproduction and replacement products sold from 30 days of order date. If any product should be found to be defective it will be replaced with a duplicate item.

Used / NOS parts are sold “as is” and are not guaranteed or returnable. Other parts guarantee varies.

Returns / Exchanges

All requests are processed within 24 hours of receipt. Credit towards future purchases are issued on all returns sent correctly by us.

Used / NOS parts are sold “as is” and are non-refundable. Items returned to us that we sent correctly are subject to 25% restocking fee.

No exchange or refund on electrical parts or components.

* NO RETURNS WITHOUT AUTHORIZATION

Returns must be requested within 5 working days upon receipt of merchandise and received within 30 days. Returns not relating to guarantees are subject to restocking charges starting at 25%. All returns MUST accompany invoice.

Refused Shippment

All accounts will be charged 25% restocking / handling fee plus shipping expenses.

Important Note

All prices, numbers, specification, terms and policies are subject to change without notice. We retain the right to discontinue at any time without notice any of our products.

Having no control over the use of any products sold by us but not contained, we assume no liability connected with their use. Under no circumstances are we liable for any loss, damages or expenses of any kind arising from the correct or incorrect use of these said products. Acceptance of product(s) constitutes acceptance of waiver.

* Prices charged will be those in effect at the time of shipment. All prices are in Canadian dollars.

Ontario Corvette Corral